FAQ's
Welcome to Beayl's FAQ page! Here, you’ll find answers to the most common questions about our Shipping & Returns, Orders, and Lash Serum Products. If you don’t find the answer you’re looking for, feel free to contact us at beayl.official@hotmail.com.
Shipping & Returns
Q1: How long does it take for my order to ship?
Orders are processed within 1–3 business days. Once shipped, delivery times depend on your location and selected shipping method.
Q2: What shipping options are available and how much do they cost?
Free Standard Shipping: Estimated delivery 6–12 business days
Expedited Shipping: Available at checkout, with estimated delivery times depending on your location.
Q3: Do you ship internationally?
Yes, Beayl ships to customers worldwide. Shipping availability and delivery times may vary depending on your location and product availability.
Q4: Can I change my shipping address after placing my order?
If your order has not been processed yet, we may be able to update your shipping information. Please contact us as soon as possible at beayl.official@hotmail.com.
Q5: What is Beayl's return policy?
We offer a 30-day return policy for unused and unopened products. To request a return, please contact us with your order details. For more information, please review our Returns & Refunds Policy.
Orders
Q6: Can I cancel my order after placing it?
Orders can be canceled within 60 minutes after purchase. After the order has been processed or shipped, cancellation may no longer be possible.
Q7: How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use the tracking number to check your delivery status.
Q8: What if I receive a damaged or incorrect product?
We’re sorry for any inconvenience. If you receive a damaged, defective, or incorrect item, please contact us at beayl.official@hotmail.com with your order number and photos. We will assist you with a replacement or solution.
Q9: Do you offer free returns?
Free returns are available for products that arrive damaged, defective, or incorrect. For other return reasons, customers may be responsible for return shipping costs.
Lash Serum Products
Q10: How do I use Beayl Lash Serum?
Apply one swipe of Beayl Lash Serum along the upper lash line once daily. Use consistently for best results. Avoid direct contact with the eyes.
Q11: Is Beayl Lash Serum safe for sensitive eyes?
Yes. Beayl Lash Serum features a gentle, vegan, hormone-free formula designed for daily use and is suitable for sensitive eyes.
Q12: What ingredients are in Beayl Lash Serum?
Our formula contains peptides and botanical extracts that help nourish lashes and brows, supporting a healthier, fuller-looking appearance.
Q13: Can I use Beayl Lash Serum with eyelash extensions or makeup?
Yes. Allow the serum to fully absorb before applying makeup or other eye products. If you have eyelash extensions, consult your lash professional before use.
Q14: How long does it take to see results?
Results vary by individual. With consistent daily use, many users notice lashes looking healthier, fuller, and stronger over time.
Q15: Can I use Beayl Lash Serum on my eyebrows?
Yes. Beayl Lash Serum can also be applied to brows to help support a fuller-looking and healthier appearance.
If you have any additional questions or need assistance, please contact us:
Email: beayl.official@hotmail.com
We’re always happy to help!